Cleanman Privacy Policy

Effective Date: 09/01/2025

Cleanman is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Collection of Personal Information

We may collect the following types of personal information:

Clients

  • Name
  • Address
  • Phone number
  • Email address
  • Payment details
  • Service preferences

Cleaning Suppliers and Employees

  • Name
  • Address
  • Contact details
  • Tax File Number (TFN)
  • Bank account information
  • Employment-related details

How We Collect Information

We collect information directly from you via:

  • Online bookings and inquiries
  • Phone calls and emails
  • Employment or supplier agreements

2. Use of Personal Information

We use personal information to:

  • Provide requested cleaning services
  • Process payments and manage invoices
  • Communicate with clients, suppliers, and employees
  • Meet legal and regulatory compliance requirements

3. Disclosure of Personal Information

We do not sell or trade personal information. We may disclose your information to:

  • Payment processors to facilitate transactions
  • Service providers assisting with business operations (IT, bookkeeping, etc.)
  • Legal or regulatory bodies when required by law

4. Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, or unauthorized access.

  • Information is stored securely (physical and electronic)
  • Access is limited to authorized personnel only

5. Access and Correction

You may request to:

  • Access personal information we hold about you
  • Correct incomplete, inaccurate, or outdated information

To request access or changes, contact us at info@cleanman.com.au or 0433 070 448.

6. Direct Marketing

We may send promotional updates about our services. You can opt out anytime by contacting us.

7. Cookies and Website Usage

Our website may use cookies to enhance user experience. Cookies may collect anonymous data such as:

  • Device information
  • Browser type
  • Pages visited

You may disable cookies through your browser settings.

8. Third-Party Websites

Our website may include links to external websites. We are not responsible for their privacy practices or content.

9. Changes to This Privacy Policy

We may update this policy occasionally. Updates will be published on our website with an updated effective date.

10. Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact:

Cleanman
21 Disney Road, Parmelia
Email: info@cleanman.com.au
Phone: 0433 070 448