Privacy Policy

Effective Date: 09/01/2025

Cleanman is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Collection of Personal Information

We may collect the following types of personal information:

Clients: Name, address, phone number, email address, payment details, and service preferences.
Cleaning Suppliers and Employees: Name, address, contact details, Tax File Number (TFN), bank account information, and other employment-related information.

We collect this information directly from you through:

Online bookings and inquiries.
Phone calls and emails.
Employment or supplier agreements.

2. Use of Personal Information

We use your personal information to:

Provide cleaning services as requested by clients.
Process payments and manage invoices.
Communicate with clients, suppliers, and employees.
Ensure compliance with legal and regulatory obligations.

3. Disclosure of Personal Information

We do not sell or trade personal information. However, we may disclose your personal information to:

Payment processing providers to facilitate transactions.
Service providers who assist with business operations (e.g., IT support, bookkeeping).
Legal or regulatory authorities, if required by law.

4. Storage and Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, or loss.

Personal information is stored securely, whether in physical or electronic form.
Access to personal information is restricted to authorized personnel.

5. Access and Correction

You have the right to:

Access the personal information we hold about you.
Request corrections if the information is inaccurate, incomplete, or out of date.

To exercise these rights, contact us at [Insert Contact Email or Phone Number].

6. Direct Marketing

We may use your personal information to send promotional materials or updates about our services. You can opt out of receiving these communications at any time by contacting us.

7. Cookies and Website Usage

Our website may use cookies to enhance your browsing experience. Cookies collect anonymous data such as browser type, device information, and pages visited. You can disable cookies through your browser settings.

8. Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these sites.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on our website, and the effective date will be updated accordingly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
CleanMan
21 Disney Road, Parmelia
info@cleanman.com.au
0433070448